Reference Text
Time Left10:00
A
week
is
a
long
time
in
politics.
In
business,
especially
one
as
rapidly
evolving
as
mobile
telecommunications,
a
year
can
be
an
eternity.
So
for
the
Vodafone
Group's
Indian
unit
and
Idea
Cellular
Ltd.,
which
had
in
March
2017
announced
an
agreement
to
merge,
last
week's
approval
of
the
proposed
union
by
the
Department
of
Telecommunications
came
not
a
day
too
soon.
The
changes
in
the
industry
landscape
over
the
intervening
16
months
have
been
dramatic.
The
market
has
contracted
marginally
in
terms
of
overall
subscriber
numbers
from
1.17
billion
on
March
31,
2017,
to
1.13
billion
at
the
end
of
May
this
year.
But
the
number
of
competing
service
providers
is
set
to
shrink
from
double
digits
to
just
three
privately
run
large
rivals
plus
state-owned
BSNL
and
MTNL.
This
consolidation,
from
the
wave
of
mergers
and
acquisitions
over
the
last
couple
of
years,
was
the
gain
the
companies
left
standing
were
hoping
for.
From
more
wholesome
slices
of
the
customer
pie
to
more
bang
for
the
buck
in
a
highly
capital-intensive
business,
the
merged
entities
including
Vodafone
Idea
Ltd.
as
the
new
business
will
be
called
ought
to
be
happy
with
the
way
things
have
panned
out.
But
the
situation
on
the
ground
is
far
from
ideal.
The
intensity
of
competition
has
steadily
increased
since
the
entry
of
Reliance
Jio,
founded
by
the
deep-pocketed
billionaire
Mukesh
Ambani.
This
has
left
the
incumbents
battling
furiously
to
protect
their
turf
with
tariff
reductions
to
match
the
newcomer's
'no
prisoners'
approach
to
pricing
of
its
voice
and
data
services.
The
telecom
regulator's
September
decision
to
more
than
halve
the
fee
that
operators
pay
on
cross-network
calls
has
only
added
to
their
woes,
resulting
in
a
steep
and
continuing
erosion
in
average
revenues
per
user
and
margins.
The
managements
of
Vodafone
and
Idea
have
repeatedly
underscored
the
competitive
challenges
facing
them,
with
both
operators
losing
customers
and
the
latter
awash
in
red
ink.
With
about
430
million
subscribers,
Vodafone
Idea
would
vault
past
Bharti
Airtel's
current
India
customer
base
of
about
345
million
to
the
top
of
the
heap.
But
this
scale
that
they
gain
would
ultimately
count
for
little
if
the
combine
fails
to
staunch
customer
losses,
and
do
that
without
compromising
on
the
business's
viability.
The
cost
of
bidding
for
fresh
wireless
spectrum
is
escalating
steadily
and
mobile
number
portability
has
made
it
easier
for
customers
to
switch
networks
in
case
of
dissatisfaction
with
service
quality
levels
or
pricing.
The
combine
will
therefore
need
more
than
just
a
few
smart
'ideas',
as
Idea
Cellular's
erstwhile
marketing
campaign
used
to
stress,
to
make
a
fist
of
their
merger.
A
week
is
a
long
time
in
politics.
In
business,
especially
one